Logan Brae Retreats

Privacy Policy

Why do we collect your personal information ?

Collecting your information is essential for us to provide our products and services to you. It also helps us to understand your needs, enabling us to provide you with a greater quality of service.

How do we collect personal information ?

We only collect information when you knowingly provide it. Collection may include requesting information by phone, filling out a registration form on check-in, providing your business card to us, or e-mailing or faxing us your details.

Do we disclose your personal information to anyone ?

We may disclose your personal information where you have consented to us doing so. We may also be required or authorised by law to disclose your personal information.

Is your personal information up-to-date ?

It is important that the personal information we collect is accurate, complete and up-to-date. You can contact us at any time to update your personal information, or to tell us if your personal information is inaccurate or incomplete.

Is your personal information secure ?

We take all reasonable precautions to safeguard your personal information from misuse, unauthorised access, modification or disclosure. When your information is no longer required we securely destroy it from our systems.

Can you access your personal information ?

You may request access to the information we hold about you by contacting us. We may be required by law to retain your personal information after you have ceased your relationship with us.

Does your personal information leave the country ?

We do not send personal information outside the country unless to do so is authorised by law.

What about sensitive information ?

Sensitive information can be about racial or ethnic origin, membership of a profession or trade, personal health or other personal information. We only collect, use or disclose sensitive information about you as is allowed by law.

Our privacy policy may change from time to time.

We constantly review our policies and procedures to keep up-to-date with changes in law, technology and the needs of our guests and we may change this policy from time to time.

Can you complain about a breach of your privacy ?

You may lodge a concern or complaint with us by writing to the General Manager. Additional Privacy Information For additional information on privacy visit the Australian Federal Privacy Commissioner’s website: www.oaic.gov.au.


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"The Best Romantic Getaways in the Blue Mountains for 2024" - Now to Love

" The Best Luxury Accommodation in the Blue Mountains" - Harpers Bazaar

"The Best Accommodation in The Blue Mountains" - Time Out

"Hilltop Cabin is a pure expression of Upward’s desire to conserve and share her world with others. It is a private lookout, an antidote to urban life and a romantic rendezvous in what I know to be one of the most special places on Earth." - Vogue

Amazing!!! I was speechless when I arrived. The views were breathtaking and the place itself is perfection- so charming, stylish and peaceful. The bathtubs were definitely a highlight- thank you. - Jacinta

Absolutely amazing place. Every attention to detail has been considered. The hosts have gone above and beyond in each aspect of the accommodation and it ensures an amazing experience. The location is fantastic and the views are amazing. 11/10 Cannot recommend this place enough - Narvaez

Truly magnificent! Luxury and comfort and lots of beautiful trimmings to make it that extra bit special. We knew it would be a great place to stay but it blew our expectations away. I’m not going to list the little touches as you need to find out for yourself but wow what a place and what a location! Just magical! - Darryl

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139 Shipley Rd Blackheath & 43 Megalong Place, Kanimbla, NSW 2785

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